Service Plans
Two annual service plans that keep your Vertical-Wheel® systems running: preventive maintenance, parts and labor coverage, and a guaranteed response time. Available for MiniPRO, PBS-3, PBS-15 and PBS-80.
Predictable Uptime, Predictable Cost
Both plans cover preventive maintenance, replacement parts and labor at 100% with travel included. The Enhanced plan shortens every response window, doubles the maintenance visits, covers hardware and software upgrades in full, and adds operator refresher training on request.
One or two annual preventive maintenance visits, scheduled around your runs.
Replacement parts and labor covered at 100%, travel included.
Remote response in 24 hours and on-site in 3 days on the Enhanced plan.
Annual preventive maintenance: one visit on Basic, two on Enhanced.
Remote response: two days on Basic, 24 hours on Enhanced.
On-site response: under two weeks on Basic, three days or less on Enhanced.
Parts & labor: covered at 100% on both plans, travel included.
Hardware & software upgrades: covered at 50% on Basic, 100% on Enhanced.
Operator training: refresher training on request with Enhanced.
Basic or Enhanced
Service plans are available for MiniPRO, PBS-3, PBS-15 and PBS-80. Both plans cover Monday to Friday, 8 a.m.–5 p.m. PST.
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