Application Support
Expert help running your own process on PBS equipment: system setup, operating parameters, protocol guidance, troubleshooting and scale-up questions, from scientists who know the platform inside out.
Your Process, Our Platform Expertise
You own the process and you are doing the development. We make sure the equipment is never what holds it back — answering operating-parameter questions, reading run data with you, reviewing protocols, and sharing what has worked across hundreds of Vertical-Wheel® processes. When the work calls for someone to run studies and develop the process itself, that is Process Development Services.
System configuration and operating parameters dialed in for your culture.
Protocol guidance, troubleshooting and run-data interpretation as questions come up.
Scale-up guidance and matched set points between the scales you own.
System setup: get configuration and first runs right the first time.
Operating parameters: agitation, gassing and feed settings for your cell type.
Protocol guidance: a second read on your protocol before you commit a run.
Troubleshooting: work through an unexpected result with a scientist.
Performance interpretation: read growth, viability and quality data with us.
Best practices: what has worked for similar cell types and formats.
From Question to Guidance
Cell type, system, and what you are seeing or planning.
An application scientist reviews it with you, often same week.
Parameters, protocol notes and the platform data behind them.
We follow your next runs and adjust the guidance with you.
How Can We Help?
Tell us what you need and we’ll take it from there.